New to Excape? Here are our most common questions (FAQs) about Escape Rooms!
How long does the Excape escape room experience take?
Depending on the room the experience should take between 45 and 60 minutes plus a 10 minute introduction.
Where is the nearest car parking?
Wells St offers some parking however Bayside Shopping Centre has 3500 car spaces and Frankston train station offers over 600 spots. All car parks are less than 200m away.
Is public transport available?
Bus stops are just around the corner from 3a Wells street, and the Frankston train station is around 170m away.
What happens if I run out of time?
You tried your best. Unfortunately, it’s a race against the clock. If you run out of time then your experience is complete. But never fear, you can book a time to come back and try again. Or try one of our other experiences.
Will I get out in an emergency, is the door really locked?
The doors are not locked and you are able to be guided by your host in an emergency to evacuate the building.
What is the group size limit?
2 to 6 people. Our recommended size for our escape rooms is 4 people. If you have a group of more than 6 people we recommend booking two sessions, one after the other, or book different escape room experiences and race against each other team.
What do we need to bring?
There are no special requirements for our experiences other than bringing your mind. All equipment to solve the problems will be provided to you by Excape.
What is the age limit?
All ages from 14+ are welcome. Children under 16 years of age must be accompanied by an adult. Children under 18 years of age must have a parent or guardian sign a waiver before entering the themed rooms.
Is it wheelchair accessible?
Unfortunately, the rooms are on the first floor and only accessible via stairs.
Ensuring a safe and hygienic escape room environment is always our top priority. We are actively monitoring the coronavirus (COVID 19) situation and taking steps to keep our premises sanitised.
We are following recommended health and safety guidelines including regular venue sanitisation and monitoring staff health.
If you have been feeling unwell please follow the current medical advice, get tested and stay home.
All our 4 rooms are available to book.